Tuesday, August 18, 2015 at 10:23PM
MILAN, IL — Group O, the leader in business process outsourcing solutions, announced today that it has appointed Candace Wise to the position of Vice President, Marketing Solutions. In this role, she will be responsible for the operations, product development, sales and account management of Group O’s rewards, promotional fulfillment and print management offerings.
Over the past 27 years, Wise has driven strong results for Group O in a variety of roles. She joined the company in 1988 as a customer service representative and was appointed Systems Administrator in 1990. As Systems Manager, Wise managed all of Group O’s ERP and timekeeping system implementations, upgrades, conversions, software training and daily user support. She also played a key technology role in the onboarding of acquisitions Wolf Packaging and Kent Packaging, specializing in inventory management best practices.
In her previous role as Executive Director, Marketing Solutions, Wise led the operations and client services functions for key accounts such as AT&T, Michelin, Staples, Microsoft and General Mills. During her tenure, customer satisfaction has consistently topped 98% and her team has seen steady growth.
“Candy brings a hands-on approach to understanding client needs and crafting solutions that meet their business goals,” said Group O CEO Gregg Ontiveros. “She is a proven leader in delivering bottom-line improvements for our clients – and in ensuring that we deliver exceptional experiences for their customers at each and every point of contact.”
Wise has been active in local organizations including Junior Achievement and the Boys & Girls Clubs of the Mississippi Valley. She and her husband, Mark Herbert, Group O Director of Reward Solutions, reside in Milan.
|About Group O
Group O is a diversified business process outsourcing provider specializing in marketing services, business analytics, supply chain operations and strategic packaging solutions. A Corporate Plus® member of the National Minority Supplier Development Council (nmsdc.org), Group O is an NMSDC National Minority Supplier of the Year honoree and is recognized as a Top 5 Latino-owned Business by the United States Hispanic Chamber of Commerce. Headquartered in Milan, IL, and with major operations in Illinois, Iowa, Minnesota, Tennessee and Texas, Group O is one of the largest Hispanic-owned companies in the United States and employs more than 1,200. To learn more, visitwww.GroupO.com.